Terms & Conditions

It is crucial to thoroughly read and understand these terms and conditions before utilising this Website. Please pay special attention to specific terms outlined below:

Website Content: Except as required by law, we do not guarantee, and are not accountable for, any liabilities related to errors or omissions in the information presented on this Website.

Website Availability: We reserve the right to cease the availability of the Website (or any part thereof) without prior notice. We are not liable for any issues concerning access to the Website and/or utilisation of any elements or information on the Website.

Order Cancellations by Us: We may cancel or decline all or part of an order placed on the Website for various reasons without incurring liability (e.g., unavailability of a product).

Our Liability (General): Except as mandated by law, we shall not be responsible for any indirect or consequential losses associated with the Website. Additionally, we are not liable for any loss or damage incurred by users in connection with Website access and usage.

1. General
   1.1 This website, located at https://sportfirst.com.au (the "Website"), is owned and operated by FrontLine Stores (ABN 33 007 039 170) ("us," "we," or "our").
   1.2 Please review these terms and conditions before accessing or using the Website. If you are under 18 years old, you must obtain parental or guardian consent before accessing and using the Website.
   1.3 Your use of the Website, including product orders, is subject to these terms and conditions. By accessing, interacting with, browsing, or using the Website, you agree to comply with these terms and conditions.
2. Registration
   2.1 If you transact as a "Guest": (a) You must provide certain information during the checkout process. (b) The resulting transaction may be linked to any current or future active registered account for the Site registered under the provided email address.
   2.2 If you transact via a registered account, you must register an account via the Website, providing necessary information and creating a password.
   2.3 You may have only one active registered account, and your account is non-transferable. You can update or edit your account details at any time through the Website. Terminated accounts cannot be re-activated.
   2.4 If you transact via a registered account, you are responsible for any use of the Website by any person using your registered account.
3. Placing an Order
   3.1 You can order products through the Website in accordance with these terms and conditions.
   3.2 An order placed on the Website is considered an offer to purchase a particular product for the specified price.
   3.3 Additional details may be requested to process orders, and you agree to provide accurate information.
4. Acceptance or Rejection of an Order
   4.1 Upon acceptance, you will receive an email confirmation.
   4.2 We reserve the right to accept or reject orders for various reasons. If rejected, we will notify you promptly.
5. Cancellation of an Order
   5.1 We may cancel an order before dispatch for reasons such as product unavailability, pricing errors, or breaches of terms.
   5.2 We will provide reasonable notice of any cancellation. You will not be charged for the canceled order.
   5.3 Prior to dispatch, you may cancel an order by calling us on 03 9888 5766.
6. Delivery
   6.1 We currently deliver to Australian addresses only.
   6.2 Certain products may be restricted for delivery and must be collected in-store.
7. Returns
   Our Returns Policy applies to all orders placed via the Website and is incorporated into these terms and conditions.
8. Prices, Fees, and Charges
   8.1 Prices displayed on the Website are in Australian Dollars (AUD).
   8.2 Delivery fees vary based on location and delivery method. 8.3 Fees for products, delivery, and other charges are payable upon order acceptance.
9. Marketing Communications
   By ordering a product, you agree to receive communications from us.
10. Your Obligations
    You agree to provide accurate information, comply with laws, notify us of unauthorised account use, check product labels, and adhere to specified website use guidelines.
11. Intellectual Property
    11.1 We own or have rights to the Website, including software and content. Modification or reproduction is prohibited.
    11.2 You must not use our trademarks, name, or branding without our written permission.
12. Feedback
    12.1 We welcome feedback but treat it as non-confidential.
    12.2 By providing feedback, you grant us the right to use it without compensation.
13. Privacy and Your Personal Information
    Refer to our Privacy Policy for information on how we handle personal information.
14. Availability and Security
    14.1 We strive for reasonable availability and security but do not guarantee uninterrupted access or virus-free operation.
    14.2 Users are responsible for securing systems and devices.
15. Links The Website may contain links to external websites. We are not responsible for the content or reliability of such external sites.
16. "Do-it-yourself" and "how-to" Content
    16.1 The Website may include explanatory materials. You assume responsibility for your safety.
    16.2 Do not attempt to replicate activities shown on the Website without appropriate precautions.
17. Termination or Suspension
    17.1 We may suspend or terminate access to the Website for reasons including emergencies or breaches of terms.
    17.2 We may cease the Website without notice, affecting existing orders only if the relevant product is unavailable.
18. Limitation of Liability
    18.1 While we operate with care, we do not guarantee fault-free operation of the Website.
    18.2 Except as expressly set out, we make no warranties and exclude liability for indirect or consequential loss.
    18.3 Our liability is limited to the re-supply of the Website or products or payment for such re-supply.
19. Changes to These Terms and Conditions
    19.1 We may amend these terms and conditions with notice, effective upon posting. Continued use implies agreement.
    19.2 Orders accepted before amendments will be governed by the terms at the time of placement.
    19.3 Periodically review these terms for updates.
20. Force Majeure
    We are not liable for failure to observe obligations due to uncontrollable events.
21. Severability
    Each term is independently binding. If any part is void or unenforceable, it is severed, preserving the remainder's validity.
22. Governing Law
    These terms are governed by Victorian laws, and disputes fall under the non-exclusive jurisdiction of Victorian courts.
23. Contact Us Contact us at 03 9888 5766 or through the Contact Us page.